What We Collect and Why We Collect It
When you create your cina789 account, we collect the details you provide during registration — name, email address, contact number and, where verification is required, identity documents. Every time you deposit through DANA, OVO or GoPay, we log the transaction reference, wallet identifier and amount so
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your account balance stays accurate and disputes can be resolved. We do not store your full e-wallet PIN or passwords on our servers. Session data — device type, browser, IP address — is collected automatically to protect against unauthorised access and to keep the account experience
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consistent whether you are on mobile in Bandung or on desktop elsewhere. We may share limited data with payment processors handling DANA, OVO and GoPay transactions solely to complete your transfer. We do not sell your personal data to third parties. Data collected is used for
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account management, identity verification, fraud prevention and, where you have opted in, promotional updates about active offers. Availability of certain services depends on local law and eligible regions. If you wish to update, correct or request deletion of your data, contact our support team through the
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channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.